What would be most appropriate for identifying and eliminating unnecessary steps in the registration office at a community hospital?

A) Scatter diagram
B) Pareto analysis
C) Control chart
D) Flow chart
E) Histogram

Pareto Analysis

A statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect. It is often referred to as the 80/20 rule.

Scatter Diagram

A graphical representation used to visualize the relationship between two variables, showing how one variable is affected by the other.

Flow Chart

A diagram that represents a process or workflow, typically showing the steps as boxes of various kinds and their order by connecting them with arrows.