Asked by Lauren Ferris on May 11, 2024
Verified
All of the following are TQM tools except
A) flow charts.
B) cause and effect analysis.
C) organizational charts.
D) control charts.
E) histograms.
Organizational Charts
Diagrams that display the structure of an organization and the relationships and relative ranks of its parts and positions/jobs.
- Identify the distinctions among assorted tools of Total Quality Management and their roles in problem resolution.
Verified Answer
AR
Ashley RohdeMay 14, 2024
Final Answer :
C
Explanation :
Organizational charts are not considered TQM tools as they do not directly relate to improving quality management processes. TQM tools include flow charts, cause and effect analysis, control charts, and histograms.
Learning Objectives
- Identify the distinctions among assorted tools of Total Quality Management and their roles in problem resolution.