Asked by Breanna Beaver on May 07, 2024
Verified
A TQM tool that would be useful for identifying the roughly 20 percent of a supermarket's employees who are responsible for about 80 percent of the absenteeism is
A) benchmarking
B) fishbone diagram
C) flowcharting
D) Pareto analysis
E) run chart
Pareto Analysis
A statistical technique in decision-making used to select a limited number of tasks that produce significant overall effect, often referred to as the 80/20 rule.
Benchmarking
The practice of comparing business processes and performance metrics to industry bests and best practices from other companies.
Fishbone Diagram
A visual tool used to identify, explore, and display the possible causes of a particular problem.
- Contrast the array of Total Quality Management instruments and how they are applied in addressing challenges.
Verified Answer
TS
Tasha StepneyMay 13, 2024
Final Answer :
D
Explanation :
Pareto analysis is a tool used to identify the most significant causes of a problem, typically by identifying the 20 percent of causes that are responsible for 80 percent of the problem. In this case, the tool could be used to identify the 20 percent of employees who are responsible for 80 percent of the absenteeism.
Learning Objectives
- Contrast the array of Total Quality Management instruments and how they are applied in addressing challenges.