What is the intent of mass customization of HR?

A) to gather detailed knowledge of the employees' performance over time
B) to enable the organization to reinforce employee loyalty and performance
C) to help maximize the employee experience and ultimately enhance retention
D) to provide organizations some protection from economic downturns

Mass Customization

Mass Customization is a business strategy that combines the efficiency of mass production with the personalization of custom-made products, catering to individual customer preferences at scale.

Economic Downturns

Periods of poor economic performance characterized by a decline in GDP, which can lead to increased unemployment and lower spending.

Employee Loyalty

The dedication of employees to their company, often reflected in their willingness to remain with the company for a long time.