Asked by Kathryn Turner on Jun 05, 2024

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What is problem recognition?

Problem Recognition

The initial stage in the buying process where a consumer realizes a need or a problem that requires a solution.

  • Comprehend the critical role and methodology of problem identification in making consumer choices.
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Zybrea KnightJun 05, 2024
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Problem recognition occurs when we experience a significant difference between our current state of affairs and some state we desire. We realize that to get from here to there we need to solve a problem, which may be small or large, simple or complex. A person who unexpectedly runs out of gas on the highway has a problem, as does the person who becomes dissatisfied with the image of his car, even though there is nothing mechanically wrong with it.