Asked by jayla houser on Jun 14, 2024

verifed

Verified

Wayne just started a new job for a company that distributes swimming pool hardware like brass drain filters, pumps, and flexible heating coils for pool heaters.The warehouse is filled with approximately 400 SKU's or individual products.Wayne has been told that he is responsible for being the final "approver" for all orders before they get loaded on to the truck and sent to the customer.At the same time, his supervisor has asked him to try to manage the labour costs in the warehouse for himself and the dozen or so of other employees in that area.In the middle of double checking a large and very complicated order, Wayne was asked to meet with the warehouse manager, as well as a handful of other managers from the company, to discuss customer service challenges.He is experiencing quite a bit of stress and he is worried it is going to get worse as the role ambiguity he is facing gets more confusing.The stressors Wayne is experiencing are coming from the intense

A) job resources.
B) work engagement.
C) work ambivalence.
D) job demands.
E) physical working conditions.

Role Ambiguity

A situation in which the expectations of a role are unclear, leading to uncertainty and difficulty in fulfilling the role effectively.

Job Demands

The physical, psychological, social, or organizational aspects of a job that require sustained physical and/or mental effort.

Labour Costs

The total expenditure borne by employers to compensate their workforce, including wages, benefits, and taxes.

  • Study the impact of the work atmosphere on stress, including the ambiguity of roles and the intensity of job requirements.
verifed

Verified Answer

RS
Rogelio SanchezJun 21, 2024
Final Answer :
D
Explanation :
Wayne's stress stems from job demands, which include being the final approver for orders, managing labor costs, and attending meetings, all of which increase his workload and responsibilities.