Volvo ended its mechanistic approach--where people worked separately on a production line, specializing in one task--by creating a new design in which a group of highly skilled employees worked together to assemble the cars using a collection of parts. As a result, people no longer felt like they were "machines" and became more motivated, productive, and effective. This is an example of which organizational development intervention?

A) sociotechnical system design
B) task-technology
C) quality of worklife
D) people-focused

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janeth ornelas · Accepted Answer

Final Answer : A, Explanation :  The described scenario is an example of sociotechnical system design, which emphasizes the interrelatedness of social and technical aspects of an organization. By moving from a mechanistic approach to one where employees work together in teams, Volvo integrated the social needs of its workers with the technical requirements of car assembly, improving motivation and productivity.

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