Asked by Peter Shibia on Apr 26, 2024
Verified
Vaughn told the sales rep he wasn't buying his product because it cost too much. In terms of the personal selling process, this is called a(n)
A) excuse.
B) ruse.
C) reservation.
D) rebuttal.
E) rebuff.
Personal Selling Process
A direct method of selling where a salesperson personally presents products or services to potential customers with the aim of making a sale.
Reservation
The act of booking or securing a service or space in advance, such as a hotel room, a table at a restaurant, or a ticket for an event.
- Identify and mitigate buyer concerns within the sales journey.
Verified Answer
ND
Naree DachruchaMay 02, 2024
Final Answer :
C
Explanation :
A reservation is a specific concern or hesitation a prospect has about a product or service. In this case, Vaughn's concern is the cost of the product.
Learning Objectives
- Identify and mitigate buyer concerns within the sales journey.
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