Use the ________ if you must deliver bad news that will shock or surprise your audience.

A) indirect approach
B) discretionary approach
C) direct approach
D) introverted approach

Indirect Approach

A communication strategy where the main point is not presented directly at the beginning.

Discretionary Approach

A method or strategy that allows for flexibility and personal judgment in decision-making processes.

Shock Or Surprise

An emotional or physical response to an unexpected event or piece of information.