Asked by Brandon Schaffer on Aug 01, 2024

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Use the ________ when you must deliver bad news,if your audience has an emotional investment in the situation.

A) blended approach
B) discretionary approach
C) direct approach
D) indirect approach

Emotional Investment

The process of putting personal feelings and emotions into relationships, projects, or activities, expecting emotional returns.

Indirect Approach

A method in communication or problem-solving that uses roundabout or non-direct pathways to achieve a goal or convey a message.

Blended Approach

A method combining multiple techniques, often in education or training, that integrates traditional face-to-face learning with digital or online components.

  • Realize the pivotal role of targeting a direct or indirect strategy for conveying negative information, based on the context and the target group.
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Verified Answer

ZK
Zybrea KnightAug 08, 2024
Final Answer :
D
Explanation :
The indirect approach is the best choice when delivering bad news, especially if the audience has an emotional investment in the situation. This approach starts with some positive or neutral information before leading up to the bad news and offering solutions or alternatives. It helps soften the blow and can make the delivery of bad news more acceptable to the audience.