Asked by Nathalie Almonte on Jul 03, 2024

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There are two basic types of customer needs; those that customers can describe and those that customers have without realizing it.

Customer Needs

The wants or requirements that consumers express to have satisfied by purchasing goods or services.

  • Ascertain the variables that sway the decisions of consumers when making purchases.
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Sorina NannaJul 07, 2024
Final Answer :
True
Explanation :
Customers can express some needs directly based on their experiences and expectations, while other needs may be latent or unarticulated, emerging from deeper, unexpressed desires or problems they are not consciously aware of.