Asked by Abagail Marie Minnick on Apr 26, 2024
Verified
The balanced scorecard incorporates only qualitative performance metrics.
Qualitative Performance Metrics
Measures used to evaluate the quality aspects of an organization's performance, such as customer satisfaction or employee engagement, that are not easily quantified.
- Acquire knowledge of the balanced scorecard's structure and aims, including its four principal perspectives.
Verified Answer
DA
David ArimaMay 02, 2024
Final Answer :
False
Explanation :
The balanced scorecard incorporates both qualitative and quantitative performance metrics to provide a comprehensive view of an organization's performance.
Learning Objectives
- Acquire knowledge of the balanced scorecard's structure and aims, including its four principal perspectives.
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