Salma, the operations manager, and Chang, the human resource manager, argue over the allocation of targets, objectives, and resources among the leaders of different teams in their firm. Salma and Chang are likely to be involved in a(n) ___.

A) emotional conflict
B) functional conflict
C) dysfunctional conflict
D) lose-lose conflict
E) substantive conflict

Salma and Chang's disagreement over the allocation of targets, objectives, and resources among team leaders is a substantive conflict. This type of conflict arises from differences in opinions, ideas, and thoughts about specific issues, in this case, the allocation of organizational resources and objectives. Substantive conflicts are related to the work itself and the different viewpoints on how to achieve organizational goals.