Refer to Case 7.1.Dexter's approach to motivation would fit into which category according to Herzberg's theory of motivation?​

A) ​Motivational factors
B) ​Maintenance factors
C) ​Self-actualization factors
D) ​Motivation through incentives

Dexter's approach of offering financial incentives to motivate employees falls under Herzberg's maintenance factors. Maintenance factors are the external factors such as pay, benefits, working conditions, and job security that do not necessarily motivate employees but can lead to dissatisfaction if they are not adequate. Antonio's belief that employees are motivated by the satisfaction of doing their job aligns with Herzberg's theory of motivational factors, which are internal factors such as achievement, recognition, and the work itself that can lead to job satisfaction and motivation.