Asked by Nicole Jamison on Jun 15, 2024
Verified
Organizational citizenship behaviors include employee behaviors:
A) that are formally required as part of an employee's job.
B) that are beneficial to the organization.
C) that are recognized by the job descriptive index.
D) that increase job embeddedness.
Organizational Citizenship Behaviors
Voluntary actions by employees that are not part of their formal job requirements but contribute to the effective functioning of the organization.
Job Descriptive Index
A survey instrument that measures employee satisfaction across five dimensions: work, pay, promotions, supervision, and coworkers.
- Understand the influence of differing human resource approaches on worker morale and satisfaction with their job.
Verified Answer
DD
Deepak DhoniJun 15, 2024
Final Answer :
B
Explanation :
Organizational citizenship behaviors (OCBs) are voluntary behaviors employees perform that are not part of their formal job requirements but that contribute to the effective functioning of the organization. These behaviors go beyond the basic requirements of the job, helping to create a positive work environment and improving organizational performance.
Learning Objectives
- Understand the influence of differing human resource approaches on worker morale and satisfaction with their job.
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