Asked by Devin Usher on Jun 27, 2024
Verified
One conclusion of John Kotter's research on effective general managers is that they must pay attention to the importance of:
A) building organisation structures that enforce discipline.
B) motivating workers through incentive pay and reward plans.
C) developing technical knowledge regarding the tasks at hand.
D) serving as a figurehead in office ceremonies.
E) establishing good interpersonal relationships at work.
John Kotter
A professor and thought leader in the fields of business, leadership, and change management, known for his 8-step process for leading change.
Interpersonal Relationships
The close connections and associations between individuals, influenced by the ways in which they communicate, interact, and behave towards each other.
- Explain the significance of developing strong interpersonal relationships within the workplace for effective management.
Verified Answer
KP
Keval PatelJun 30, 2024
Final Answer :
E
Explanation :
John Kotter's research emphasizes the importance of effective general managers in establishing good interpersonal relationships at work. This is crucial for creating a positive work environment, facilitating communication, and ensuring teamwork, which are all key to successful management and organizational performance.
Learning Objectives
- Explain the significance of developing strong interpersonal relationships within the workplace for effective management.