Asked by Nargiza Tashmuradova on May 22, 2024

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Negative feedback from customers that has the potential to reach countless others online can immediately influence sales, and it can also enhance or damage the organization's reputation in the long term. This relates to which force for change?

A) management changes
B) customers demographic characteristics
C) social and political pressures
D) customer and market changes

Negative Feedback

A mechanism, typically found in biological and mechanical systems, where the system's output acts to reduce or dampen the processes leading to the output, thus stabilizing the system.

Customer and Market Changes

Shifts in consumer preferences or market dynamics that can impact businesses, requiring adaptation to new trends, demands, or competitive landscapes.

Social and Political Pressures

Social and political pressures involve the influence exerted by societal norms, values, or political contexts on individuals or organizations, often impacting decision-making and actions.

  • Become familiar with the internal and external elements that trigger changes within organizations.
  • Comprehend the effects of social, political, demographic, and technological variables on the evolution of organizations.
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TC
Tammy CarmonaMay 24, 2024
Final Answer :
D
Explanation :
Negative feedback from customers directly impacts sales and the organization's reputation, which falls under customer and market changes as it reflects shifts in customer preferences and market dynamics.