Marriott hotels goal of 15-minutes or less for delivery of breakfast room service orders fostered employee driven ideas and strategies to achieve their goal..

Marriott Hotels

A multinational company that operates, franchises, and licenses lodging including hotel, residential, and timeshare properties.

Breakfast Room Service

A service offered by hotels where guests can have their breakfast delivered to their room instead of eating in the hotel's dining area.

Employee Driven Ideas

Suggestions and innovations proposed by employees, aimed at improving organizational processes, products, or services.