Kamal works in a restaurant as a runner. Most nights he is busy, but on slow evenings, he finds himself bored and disengaged. As a result his manager suggests he add extra tasks to his role, like collecting glasses from tables or serving as sous chef for the night. This relates to which dimension of the job characteristics model?

A) feedback
B) task significance
C) task identity
D) skill variety

Job Characteristics Model

The Job Characteristics Model is a theoretical framework proposing that five core job dimensions impact employee motivation, satisfaction, and performance, including skill variety, task identity, task significance, autonomy, and feedback.

Task Identity

The degree to which a job requires completion of a whole and identifiable piece of work, giving a sense of accomplishment to the individual.

Skill Variety

Skill variety is the degree to which a job requires different activities and skills for its completion, contributing to the worker's perception of the job's significance and engagement levels.