___ is the ability to influence the behaviour of other people because of one's capacity to punish or withhold positive outcomes.

A) Legitimate power
B) Expert power
C) Coercive power
D) Referent power
E) Reward power

Coercive power is the ability to influence the behavior of others by the threat of punishment or by actually inflicting punishment. This power is based on fear of losing something, such as a job or promotion, or fear of negative consequences. It is the opposite of reward power, which is based on the promise of positive outcomes. Legitimate power comes from a formal position of authority, such as a manager or supervisor. Expert power comes from having specialized knowledge or skills. Referent power comes from being respected or admired by others.