________ is defined as the series of sequential actions by a salesperson that leads toward the customer taking a desired action and ends with a follow-up to ensure purchase satisfaction.

A) The sales presentation
B) The prospecting process
C) The sales process
D) Networking
E) The preapproach

The sales process is defined as the series of sequential actions by a salesperson that leads toward the customer taking a desired action and ends with a follow-up to ensure purchase satisfaction. This encompasses all steps from initially identifying potential customers to closing the sale and following up.