Asked by Mariah Donnally on May 12, 2024
Verified
LeAnn, a salesperson for a home building company, has spent the last 20 minutes with a customer who came to the office. LeAnn listened carefully to the customer and asked questions about the customer's needs and interests. LeAnn has determined that the customer most likely is interested in buying a new townhome. What should LeAnn do next?
A) Share the information with the customer on both a single family home and a townhome
B) Discuss the number of newly built townhomes in the area
C) Share the drawbacks of renting a place
D) Discuss the benefits of owning a newly built townhome
E) Determine monthly costs for buying a townhome
Townhome
A Townhome, also known as a townhouse, is a type of multi-floor home that shares one or more walls with adjacent properties but has its own independent entrance.
Customer
A person or entity that buys products or services from a company.
- Identify the elements and order of the SELL methodology in sales.
- Distinguish among the features, advantages, and benefits of a product.
Verified Answer
WB
Whitney Balusi
May 14, 2024
Final Answer :
D
Explanation :
LeAnn should discuss the benefits of owning a newly built townhome next, as it directly aligns with the customer's interest, providing relevant and persuasive information that could lead to a sale.
Learning Objectives
- Identify the elements and order of the SELL methodology in sales.
- Distinguish among the features, advantages, and benefits of a product.
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