Asked by Tristan Jansen on Aug 01, 2024
Verified
In which section of an indirect message should you provide information that will lead the audience to the negative news?
A) Buffer
B) Opening section
C) After the bad news
D) The explanation
E) Close
Indirect Message
Communication that conveys a point in a roundabout or less straightforward manner, often used to soften the delivery of sensitive information.
Negative News
Information or updates that are unfavorable, disappointing, or pessimistic, often requiring careful communication.
Explanation
A statement or account that makes something clear by describing it in more detail or revealing relevant facts or ideas.
- Know the best practices for structuring the explanation section of a negative message.
Verified Answer
Learning Objectives
- Know the best practices for structuring the explanation section of a negative message.
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