In the beginning of a group sales presentation, a salesperson should:

A) explain how the FAB formula will be used in the presentation.
B) provide every member of the group with a customer profile.
C) give quality assurances and qualifications.
D) ignore the group's behavioral style.
E) summarize the marketing plan.

Providing quality assurances and qualifications in the beginning of a group sales presentation helps establish credibility and builds trust with the audience. This can then create a more receptive environment for the rest of the presentation. Choices A, B, D, and E might not be as relevant or effective in the beginning of a group sales presentation.