Asked by Keondra Rouse on Apr 26, 2024

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If your message may create a hostile reaction, you should use the indirect strategy.

Indirect Strategy

A communication tactic wherein the main point or objective is introduced after the provision of background information or arguments, often utilized to prepare the audience for the message.

Hostile Reaction

A negative response or opposition encountered usually as a result of an action taken or a proposal made.

  • Understand the apt application of direct and indirect strategies for the delivery of refusals and the sharing of bad news.
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Verified Answer

EW
Elizabeth WilhelmsonApr 28, 2024
Final Answer :
True
Explanation :
Using the indirect strategy allows the recipient to gradually understand the message, potentially reducing the immediacy of a hostile reaction by providing context and rationale before presenting the potentially upsetting news or request.