Asked by Lisdrey Cires on May 25, 2024
Verified
If you're using the direct approach to deliver a negative message
A) save the bad news for last.
B) state the bad news at the beginning.
C) embed the bad news in a parenthetical expression.
D) subordinate the bad news in a compound sentence.
E) avoid mentioning the bad news entirely.
Direct Approach
A communication structure that begins with the primary concept, like a suggestion, verdict, or appeal, and is then supported by subsequent evidence.
Bad News
Information that is unwelcome, disappointing, or negative, often requiring careful communication to mitigate its impact.
Parenthetical Expression
An additional piece of information inserted into a sentence as a non-essential element, often marked by parentheses.
- Distinguish between the use of direct and indirect strategies when sending negative messages.
Verified Answer
Learning Objectives
- Distinguish between the use of direct and indirect strategies when sending negative messages.
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