Asked by Lisdrey Cires on May 25, 2024

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If you're using the direct approach to deliver a negative message

A) save the bad news for last.
B) state the bad news at the beginning.
C) embed the bad news in a parenthetical expression.
D) subordinate the bad news in a compound sentence.
E) avoid mentioning the bad news entirely.

Direct Approach

A communication structure that begins with the primary concept, like a suggestion, verdict, or appeal, and is then supported by subsequent evidence.

Bad News

Information that is unwelcome, disappointing, or negative, often requiring careful communication to mitigate its impact.

Parenthetical Expression

An additional piece of information inserted into a sentence as a non-essential element, often marked by parentheses.

  • Distinguish between the use of direct and indirect strategies when sending negative messages.
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Verified Answer

JH
Joesph HickeyJun 01, 2024
Final Answer :
B
Explanation :
When delivering a negative message using the direct approach, it is recommended to state the bad news at the beginning. This allows the recipient to understand the situation clearly and minimizes any confusion or frustration that may arise from delaying the bad news. This approach also establishes honesty and transparency in communication, which is essential for building trust and maintaining a good relationship.