During the recent management workshop Martin attended, he practiced learning how to talk to his co-workers, how to listen to what they are saying, and how to read their nonverbal communication. This workshop was designed to produce:

A) an affective outcome
B) improved interpersonal skills
C) cognitive knowledge
D) a more versatile skills inventory
E) more intelligent employees

Nonverbal Communication

The process of conveying information or expressing emotions without the use of spoken language, through gestures, facial expressions, body language, and other cues.

Interpersonal Skills

Abilities that facilitate effective and positive communication and interactions between individuals.

Affective Outcome

Emotional or psychological consequences resulting from specific situations, interventions, or experiences.