Asked by Jackie Fortner on Jun 14, 2024

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Describe the encounter stage of the organizational socialization process.

Encounter Stage

The phase in a social or professional relationship where individuals first meet and form impressions, often determining the future of their association.

Organizational Socialization Process

The method through which new employees gain the necessary knowledge, skills, and behaviors to become effective members of an organization.

  • Clarify the method by which individuals become accustomed to the organizational environment, highlighting the significance of stories, ceremonies, and rituals in shaping and evolving the culture.
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Nicolas DryzunJun 20, 2024
Final Answer :
Answers will vary. The second stage of the organizational socialization process, encounter, is when newcomers learn the tasks associated with a job, clarify their roles, and establish new relationships at work. This stage commences on the first day at work and is thought to encompass the first six to nine months on the new job. Newcomers face task demands, role demands, and interpersonal demands during this period.
Task demands involve the actual work performed. Learning to perform tasks is related to the organization's culture. In some organizations, where creativity is valued, newcomers are given considerable latitude to experiment with new ways to do their job. In others, newcomers are expected to learn the established procedures for their tasks. Early experiences with trying to master task demands can affect employees' entire careers. Auditors, for example, are often forced to choose between being thorough and being fast in completing their work. By pressuring auditors in this way, firms often set themselves up for problems later, when these pressures may lead auditors to make less-than-ethical decisions.
Role demands involve the expectations placed on newcomers. Newcomers may not know exactly what is expected of them (role ambiguity)or may receive conflicting expectations from other individuals (role conflict). The way newcomers approach these demands depends in part on the culture of the organization. Some cultures even put newcomers through considerable stress in the socialization process, including humility-inducing experiences, so newcomers will be more open to accepting the firm's values and norms. Long hours, tiring travel schedules, and an overload of work are examples of some socialization practices.
Interpersonal demands arise from relationships at work. Politics, leadership style, and group pressure are interpersonal demands. All of them reflect the values and assumptions that operate within the organization. Most organizations have basic assumptions about the nature of human relationships. For example, the Korean chaebol LG Group strongly values harmony in relationships and in society, and its decision-making policy emphasizes unanimity.
In the encounter stage, the expectations formed in anticipatory socialization may clash with the realities of the job. It is a time of facing the task, role, and interpersonal demands of the new job. Please see the section "Organizational Socialization" for more information.