Asked by Reveti Kuche on Apr 25, 2024
Dalton Inc. fired several good employees to make a structural change that would save money and guarantee other jobs. Despite the fact that the change did result in the promised improvements, other employees began to distrust the company and fear for their own jobs. Which of the following reasons for resisting change is observed in the given scenario?
A) Cognitive dissonance
B) Belief that the change is wrong
C) Resentment of the change agent
D) Hearing only what employees want or expect to hear
Cognitive Dissonance
The mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.
Structural Change
Major shifts or alterations in the organizational, economic, or social framework of an entity or society.
Distrust
The lack of confidence in the reliability, truth, or capability of someone or something, leading to skepticism and suspicion.
- Determine the causes of opposition to transformation in businesses.
Learning Objectives
- Determine the causes of opposition to transformation in businesses.
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