Asked by Croilen Lorenzo on Jul 20, 2024
Verified
By utilizing strategies that help manage ____,organizations can maximize the benefits of conflict while minimizing costs.
A) negotiations
B) functional conflict
C) dysfunctional conflict
D) negative conflict
Functional Conflict
A healthy, constructive disagreement that promotes growth, innovation, and positive outcomes for the organization.
Dysfunctional Conflict
A harmful form of disagreement that leads to avoidance or hostility, hindering organizational goals.
- Differentiate between functional and dysfunctional conflicts and their impacts on the organization.
Verified Answer
KM
Kristina ManionJul 26, 2024
Final Answer :
B
Explanation :
Functional conflict refers to disagreements or differences in opinions that lead to productive outcomes, such as new ideas or better decision-making. By managing this type of conflict effectively, organizations can reap the benefits of diverse perspectives and creativity while avoiding the negative consequences of dysfunctional conflict (which hinders productivity and damages relationships). Negotiations and negative conflict are not necessarily relevant in this context.
Learning Objectives
- Differentiate between functional and dysfunctional conflicts and their impacts on the organization.
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