Asked by Kendall Messerole on Jun 28, 2024
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Businesses grant legitimate adjustments for two reasons: to protect themselves against future damages and to satisfy their customers and retain their business.
Legitimate Adjustments
Changes or modifications that are justified and reasonable within a particular context, such as policies or agreements.
Future Damages
Compensation for losses that have not yet occurred but are anticipated as a result of an injury or breach of contract.
Satisfy Customers
Meeting or exceeding the expectations and needs of consumers to ensure their contentment with a product or service.
- Understand the importance and principles of responding to business communications effectively, including adjustments, claims, and inquiries.
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Learning Objectives
- Understand the importance and principles of responding to business communications effectively, including adjustments, claims, and inquiries.
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