Asked by Kendall Messerole on Jun 28, 2024

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Businesses grant legitimate adjustments for two reasons: to protect themselves against future damages and to satisfy their customers and retain their business.

Legitimate Adjustments

Changes or modifications that are justified and reasonable within a particular context, such as policies or agreements.

Future Damages

Compensation for losses that have not yet occurred but are anticipated as a result of an injury or breach of contract.

Satisfy Customers

Meeting or exceeding the expectations and needs of consumers to ensure their contentment with a product or service.

  • Understand the importance and principles of responding to business communications effectively, including adjustments, claims, and inquiries.
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MC
megan coutsJun 28, 2024
Final Answer :
True
Explanation :
Businesses often make legitimate adjustments to address customer complaints or issues, both to prevent potential future legal or reputational damages and to maintain customer satisfaction and loyalty, which is crucial for retaining business.