Asked by Ogbonna Chris on Aug 01, 2024
Verified
As soon as a crisis hits,companies should set up a news center for company representatives and the media.Best practices for the news center will include all of the following EXCEPT
A) releasing contact information for everyone involved.
B) having trained personnel on site around the clock.
C) directing incoming inquires to a designated spokesperson.
D) providing complete information packets to the media as soon as possible.
News Center
A dedicated platform or department within an organization that focuses on the gathering, processing, and dissemination of news.
Crisis
A time of intense difficulty, trouble, or danger, often requiring immediate action or decision-making.
Contact Information
Details provided to facilitate communication, such as phone numbers, email addresses, and physical addresses.
- Determine the optimal approaches and techniques for managing corporate communications in times of crisis.
Verified Answer
ZK
Zybrea KnightAug 02, 2024
Final Answer :
A
Explanation :
Releasing contact information for everyone involved is not a best practice for a crisis news center as it could lead to confusion and miscommunication. The focus should be on directing inquiries to a designated spokesperson who is trained to handle crisis communication.
Learning Objectives
- Determine the optimal approaches and techniques for managing corporate communications in times of crisis.