Asked by Deanne Pawhay on Apr 28, 2024

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Appraise the following situation in terms of the concept of work attitudes, and identify the probable source of the turnover problem:

Geoffrey manages a department that includes about a dozen computer programmers. Over the past year, he has noticed that turnover among his programmers has increased by 75%. This has proven puzzling to him, since the performance of the department and all of its programmers has consistently been very high. During informal discussions with some of the remaining programmers, Geoffrey has determined that the programmers who have been leaving have not complained about pay, relationships with coworkers or supervisors, or working conditions. They have, however, been concerned with the company's failure to adopt the latest technological advances in hardware and software that would allow them to maintain their programming skills at the cutting edge. Most of the workers who have left have gone to work for companies that are using the latest technology.

Work Attitudes

The set of beliefs and feelings towards one's job and work environment that influence behavior and job performance.

Turnover Problem

Occurs when a company experiences higher than desirable rates of employees leaving or needing to be replaced.

  • Examine the elements that lead to employee contentment and the reasons behind staff departure from organizations.
  • Explore the importance of employee contentment and commitment to the organization in retaining staff members and boosting their efficiency.
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JK
Jairaj KhuranaMay 01, 2024
Final Answer :
There are two general work attitudes that are relevant to this scenario: job satisfaction and organizational commitment. Job satisfaction refers to the general attitude toward work or toward a job. It reflects the extent to which people find fulfillment in their work. In this scenario, it appears that the programmers are generally satisfied with most aspects of their jobs, since there have been few complaints and performance has been high for all workers. The problem seems to lie in the area of organizational commitment: the strength of an employee's involvement in and identification with the organization. It seems that for an increasing number of programmers, the inability to keep up with changes in technology is reducing their willingness to exert considerable effort on behalf of the organization, and causing them to leave the organization for others that will allow them to maintain their programming skills. Thus, the turnover among programmers seems to be related to the company's use of outdated technology.