Asked by Lacey Brown on Aug 01, 2024
Verified
According to your textbook,which of the following techniques is a best practice for delivering bad news?
A) Maximize the space devoted to it.
B) Make the bad news seem trivial.
C) Withhold important information.
D) Deemphasize it visually and grammatically.
Bad News
Information that is unwelcome, disappointing, or distressing to the recipient.
Deemphasize
To reduce the importance, size, or intensity of something.
Grammatically
Pertaining to the rules and principles that govern the structure of sentences in a language.
- Employ approaches to reduce the prominence of adverse information within a communication.
Verified Answer
ZK
Zybrea KnightAug 05, 2024
Final Answer :
D
Explanation :
It is a best practice to de-emphasize bad news visually and grammatically by using shorter sentences and paragraphs, simpler vocabulary, and less prominent placement on the page. This can help soften the blow and make the message easier for the audience to process. Choices A, B, and C are not best practices as they can lead to confusion, mistrust, and damaged relationships.
Learning Objectives
- Employ approaches to reduce the prominence of adverse information within a communication.
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