Asked by Diana Richardson on May 10, 2024
Verified
A surgical nurse brings her complaint directly to the top administrator of the hospital. She is, therefore, violating the tactic called ________.
A) learn from your boss's mistakes
B) stay in touch
C) recognize that your boss has problems too
D) avoid bypassing your manager
Bypassing Manager
Refers to the act of ignoring or circumventing a manager in the organizational hierarchy, usually to expedite decisions or actions.
Top Administrator
A high-ranking official in an organization responsible for making key decisions and overseeing the implementation of policies.
- Identify the tactics for effective communication and handling of complaints within an organization.
Verified Answer
AJ
Avalon JenkinsMay 11, 2024
Final Answer :
D
Explanation :
The tactic being violated is "avoid bypassing your manager". The surgical nurse should first bring her complaint to her manager and only escalate the issue to higher levels if the manager fails to address it appropriately.
Learning Objectives
- Identify the tactics for effective communication and handling of complaints within an organization.