Asked by Yusuf Gazali on Jun 25, 2024
Verified
A key element of clientelling is empowering salespersons to provide an exceptional experience for the customer.
Clientelling
A method of personalizing service by tailoring product information for individual customers, in order to provide an exceptional and personalized shopping experience.
Salespersons
Individuals who sell products or services to potential customers in exchange for money or other compensation.
- Recognize the role of empowered employees in providing exceptional customer experiences.
Verified Answer
HB
Hamit BüyükgüzelJul 01, 2024
Final Answer :
True
Explanation :
Clienteling focuses on building strong relationships between salespersons and customers by empowering salespersons to use customer data and insights to provide personalized and exceptional shopping experiences.
Learning Objectives
- Recognize the role of empowered employees in providing exceptional customer experiences.
Related questions
Which Company Most Likely Has a Philosophy That Elevates Customer ...
Gilbert Has a Strong Customer Service Orientation, So He Works ...
Truck Sales Representative Lloyd Engages in Emotional Effort When He ...
In Empowered Workplaces, Employers and Leaders Work Together to Determine ...
In Empowered Workplaces, the Roles and Responsibilities of Subordinates Are ...