Asked by Apneet Sandhu on May 11, 2024
Verified
You overhear one coworker angrily saying to another one,"I can't believe you would do this to me! You are childish,self-centered and rude." Which principled negotiation strategy does your coworker need to keep in mind?
A) Focus on shared interests.
B) Generate many solutions to solve the problem.
C) Separate the people from the problem.
D) Base decisions on objective criteria.
Principled Negotiation Strategy
A method of negotiation that focuses on interests rather than positions, aiming to find mutually beneficial outcomes by separating people from the problem, focusing on interests, inventing options for mutual gain, and using objective criteria.
Objective Criteria
Standards or principles that are based on factual evidence and observable phenomena, used for making judgments or decisions without personal bias.
- Comprehend principled negotiation strategies to resolve interpersonal conflicts effectively.
Verified Answer
CV
chandler verityMay 14, 2024
Final Answer :
C
Explanation :
The coworker needs to separate the people from the problem as they are attacking the other person's character instead of addressing the actual issue. This will help to prevent further escalation of emotions and allow them to focus on finding a solution together.
Learning Objectives
- Comprehend principled negotiation strategies to resolve interpersonal conflicts effectively.