Asked by Bianca Brown on Apr 28, 2024

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You just started a supervisory position at a company.What is one thing that you can do to increase employee engagement,customer satisfaction,and profitability?

A) punish employee deficiencies
B) identify and enhance employee strengths
C) promote employee independence
D) encourage employee privacy

Employee Engagement

The level of an employee's emotional investment, enthusiasm, and commitment towards their work and organization.

Employee Strengths

The unique skills, talents, and abilities that an employee brings to their workplace, contributing to their success and the organization's performance.

Employee Privacy

The rights of employees to have their personal information, activities, and communications kept confidential at the workplace.

  • Understand the role of strengths-oriented leadership in boosting team performance.
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DB
Delilah BoucherMay 04, 2024
Final Answer :
B
Explanation :
Identifying and enhancing employee strengths can lead to increased employee engagement because employees will feel valued and empowered to use their strengths. This can also lead to better customer satisfaction because employees are better able to serve customers in areas where they excel. Additionally, promoting employee strengths can lead to increased profitability because employees who use their strengths are likely to be more productive and efficient in their work. Punishing employee deficiencies, encouraging employee privacy, and promoting employee independence may not necessarily lead to these same positive outcomes.