Which of the following statements is true in the context of personal communication and the art of active listening?

A) About 20 percent of feelings and attitudes are communicated by the speaker's personality.
B) Majority of feelings and attitudes are communicated by body language.
C) Majority of feelings and attitudes are communicated by spoken words.
D) About 10 percent of feelings and attitudes are communicated by the tone of voice.

Active Listening

A communication technique involving fully concentrating, understanding, responding, and then remembering what is being said.

Body Language

Non-verbal communication through physical behaviors, such as gestures, postures, and facial expressions, conveying emotions and intentions.

Personal Communication

involves direct, face-to-face interaction or the use of personal media to exchange messages between individuals for personal or private matters.