Which of the following statements does NOT accurately describe the process of managing planned change?

A) Managers and change agents need to deal with people's tendencies to resist change.
B) People may not want to change even when conditions require it.
C) Human nature always stands at the heart of change being a complicated phenomenon.
D) People do not act habitually; more often than not, they act in random and erratic ways.
E) Change is a complicated phenomenon in any setting.

Managing Planned Change

Managing planned change involves the systematic process of implementing new methods, practices, or directions within an organization to improve efficiency or adapt to new market conditions.

People's Tendencies

People's tendencies describe habitual patterns or inclinations in behavior, thought, or emotion that are characteristic among individuals across various situations.

Human Nature

The inherent characteristics, including ways of thinking, feeling, and acting, that all human beings share.