Successful public managers hoping to lead change must ____.

A) assess the organizations' environments and the need for change
B) plan for change both strategically and pragmatically
C) institutionalize the changes
D) all of these

Institutionalize Changes

The process of embedding new approaches, behaviors, or standards into an organization's culture and practices.

Assess Environments

The process of evaluating and analyzing external and internal surroundings that can influence the performance and strategies of an organization or individual.

Plan For Change

A strategic outline designed to guide the process of making alterations or transformations within an organization or system.