Asked by Chloe Cluchey on Aug 01, 2024
Verified
Which of the following is used to open messages when using the indirect approach?
A) Summary
B) Bad news
C) Conclusion
D) Buffer
E) Reasons
Indirect Approach
A communication strategy where the main point is not stated directly at the beginning but is hinted at or presented later in the message.
Buffer
A temporary storage area or a means to mitigate or soften a negative impact.
Open Messages
Communications that are straightforward and transparent, often encouraging dialogue and feedback.
- Demonstrate the ability to write effective openings and closings for negative messages.
- Discern the components necessary for a robust buffer construction and its intended uses.
Verified Answer
ZK
Zybrea KnightAug 06, 2024
Final Answer :
D
Explanation :
The buffer is used to open messages when using the indirect approach. It is meant to ease the recipient into the message and make it more palatable. The other options listed are parts of a message but not specific to the opening.
Learning Objectives
- Demonstrate the ability to write effective openings and closings for negative messages.
- Discern the components necessary for a robust buffer construction and its intended uses.