Asked by Annie Mueller on Jun 17, 2024
Verified
Which of the following is the most important part of a negative message?
A) A positive, forward-looking closing
B) A neutral buffer
C) An explanation of the reasons for the bad news
D) The bad news itself
Credit Request
A formal application made by an individual or business seeking to borrow money or obtain goods or services on credit.
Denying Credit
The refusal to acknowledge someone's contribution or role in achieving something.
Employment Duration
The length of time an individual is employed in a specific job or with a particular company.
- Become versed in the components essential for an adept delivery of unfavorable news, encompassing lead-in buffering, rationales, interpretations, and closing remarks.
Verified Answer
AR
Alaisaj RichardsonJun 23, 2024
Final Answer :
C
Explanation :
An explanation of the reasons for the bad news is crucial because it helps the recipient understand the context and rationale behind the decision, making the negative message more acceptable and easier to digest.
Learning Objectives
- Become versed in the components essential for an adept delivery of unfavorable news, encompassing lead-in buffering, rationales, interpretations, and closing remarks.
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