Asked by Andrea Anguiano on May 26, 2024
Verified
Porter Grace, RN, is declining an invitation to speak about the health benefits of juice bars at the fall conference of the Health and Fitness Trainers Association (HAFTA) . Which of the following is the most effective buffer?
A) I must decline HAFTA's invitation to speak at its fall conference.
B) HAFTA members must be looking forward to the annual fall conference in Phoenix this year.
C) Because you requested only the benefits of juice bars and because I am only a registered nurse, I am not the speaker you need; perhaps you should contact a juice-bar salesperson.
D) I cannot speak at your annual conference.
Indirect Strategy
A communication approach where important or sensitive information is presented subtly and not as the primary message, to ease the reception or garner acceptance.
Bad-News Message
Communication that conveys unfavorable or disappointing information to the recipient.
Reader's Attention
The engagement and concentration a reader applies when going through textual content.
- Identify the key elements of an efficient sorrowful news missive, comprising cushioning beginnings, reasons, expositions, and closure articulations.
Verified Answer
DT
Daniel TorresMay 30, 2024
Final Answer :
B
Explanation :
Option B is the most effective buffer because it starts the message on a positive note, acknowledging the anticipation and excitement surrounding the event without immediately delivering the refusal. This approach softens the impact of the declining response that follows.
Learning Objectives
- Identify the key elements of an efficient sorrowful news missive, comprising cushioning beginnings, reasons, expositions, and closure articulations.
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