Which of the following is not a reason for banks to use activity-based costing?

A) to determine the amounts charged to customers for services provided
B) to determine service quality
C) to determine profitability of services provided
D) all of these choices

Activity-based Costing

A costing methodology that assigns costs to products or services based on the activities that go into making them, aiming to provide more accurate product costs.

Service Quality

The evaluation of how well a delivered service matches the customer's expectations, often a key factor in customer satisfaction and loyalty.