Asked by Sierra Ballard on May 30, 2024
Verified
When you expect the receiver of your claim message to agree with your claim, you should use the direct strategy.
Direct Strategy
Communication approach that involves stating the main point or request at the beginning, followed by supporting details.
Claim Message
A communication that makes a request or demands action based on a right, such as requesting a refund or warranty service.
- Absorb the principles for generating effective business messages, including leveraging direct and indirect strategies appropriate to the given situation.
Verified Answer
ZK
Zybrea KnightJun 02, 2024
Final Answer :
True
Explanation :
Using the direct strategy is appropriate when you expect the receiver to be agreeable or when the message is straightforward, as it presents the main idea or claim at the beginning.
Learning Objectives
- Absorb the principles for generating effective business messages, including leveraging direct and indirect strategies appropriate to the given situation.
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