When talking with a patient,you should not:

A) look away while the patient is speaking
B) ask open-ended questions
C) comment on something the patient is wearing or a common interest
D) take an active interest in what the patient is saying

Open-Ended Questions

Questions structured in a way that requires a more detailed and explanatory response rather than a simple yes or no.

Active Interest

A keen and enthusiastic attention or involvement in a particular activity or subject.

Patient

A person who is under or has signed up for medical care.