Asked by gillian williams on Apr 28, 2024
Verified
Which of the following is NOT an appropriate active listening technique?
A) Awareness of body language
B) Asking questions
C) Showing empathy
D) Responding as soon as possible
E) Paraphrasing what the speaker means
Active Listening
A technique for improving the accuracy of information reception by paying close attention to the sender.
Body Language
Nonverbal communication through physical behaviors, such as gestures, posture, and facial expressions, conveying messages or emotions.
Empathy
The ability to understand and share the feelings of another.
- Identify techniques and principles of effective communication.
Verified Answer
ZK
Zybrea KnightMay 03, 2024
Final Answer :
D
Explanation :
Responding as soon as possible can interrupt the speaker and does not necessarily reflect understanding or engagement with what is being said, which is contrary to the principles of active listening. Active listening involves carefully listening, understanding, and responding to what is being communicated, rather than quickly replying.
Learning Objectives
- Identify techniques and principles of effective communication.