Asked by Mehki Welch on Jul 19, 2024
Verified
When making a negative announcement, one must remember that an indirect, tactful approach is usually better than a blunt "loud" approach.
Negative Announcement
A communication that delivers bad news, unfavorable decisions, or adverse information to an audience.
Indirect
A communication approach that is not straightforward or direct, often used to soften a message or to be polite.
Tactful
Showing sensitivity and consideration when dealing with difficult or delicate situations, often to avoid offense.
- Understand the principles of tactful communication in delivering bad news.
Verified Answer
Learning Objectives
- Understand the principles of tactful communication in delivering bad news.
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