When Jeannie noticed that her friend Kam was upset,Jeannie asked her what was wrong.Although Kam reassured her that everything was okay,Jeannie noticed that Kam had a slight frown on her face and was not making eye contact.What did Jeannie do to accurately read the situation?

A) use social-decentering
B) analyze meta-messages
C) analyze meta-cognitions
D) use compassionate listening

Social-Decentering

is the cognitive process of considering and taking into account the perspectives, feelings, and backgrounds of others.

Meta-Messages

The underlying meaning or context of a message that goes beyond the literal meaning of the words spoken.

Compassionate Listening

The practice of listening to others with empathy and understanding, often used to build trust and resolve conflicts.